Privacy policy

Last updated: 12 November 2026

1. Introduction

OAKRIDGE SERV LIMITED respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us regarding our construction services. We process personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

2. Information we collect

We may collect the following information:

  • Full name
  • Email address
  • Telephone number
  • Property or project address
  • Details of your construction enquiry
  • Any other information you voluntarily provide through our contact forms or communications.

We may also collect technical information such as IP address, browser type, and website usage information through cookies or similar technologies, where applicable.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests.
  • Provide quotations for construction services.
  • Communicate with existing and potential clients.
  • Manage and deliver construction projects.
  • Maintain business records.
  • Improve our website and customer experience.
  • Comply with legal and regulatory obligations.

4. Legal basis for processing

We process personal information using the following lawful bases, where applicable:

  • Consent: Where you have given permission for a specific purpose.
  • Contract: Where processing is necessary to provide services or take steps before entering into a contract.
  • Legitimate interests: To manage our business, respond to enquiries, and improve our services, where these interests do not override your rights.
  • Legal obligation: Where we are required to process information by law.

5. Sharing your information

We do not sell or rent your personal information to third parties. We may share relevant information with trusted service providers where necessary to operate our business, such as website hosting providers, IT support, professional advisers, and other service providers involved in delivering our services. We may also disclose information where required by law.

6. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. How long we keep your information

We only retain personal information for as long as necessary for the purposes for which it was collected, including legal, accounting, and business requirements. Retention periods depend on the type of information and our legal obligations.

8. Your data protection rights

Under applicable data protection legislation, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to certain types of processing.
  • Request transfer of your personal information.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

9. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance user experience. Where required by law, we will request your consent before using non-essential cookies. You can manage cookies through your browser settings and any cookie preference tools available on our website.

10. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy policies or practices of other websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable legislation. Any changes will be published on this page.

12. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

OAKRIDGE SERV LIMITED
Email: contact@oakridge-serv-limited.co.uk
Registered office:70 Wolverhampton Road, Walsall, England, WS2 8PR
Company registration number: 17512402

13. Complaints

If you are concerned about how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/
Telephone: 0303 123 1113